SouthWare FAQs (Frequently Asked Questions)

Do we need programmers on staff to work with SouthWare?

No, you do not. SouthWare is designed with many features that enable you to customize the product to suit yourself.

Can we get source code?

Yes, you can. However, it is not usually necessary. The SouthWare Excellence Series™ is designed to be used without modification. There are extensive tools to enable your operation to tailor the installation to fit the way you do your business and to do the things that you you may otherwise need the source to do. Here are some examples.
There is extensive provision for customization of the standard product via:
  • Configuration tables that match hardware configurations to your needs
  • Operator customization to allow for "hot keys" and "breakouts" to often-used screens
  • The ability to "customize keystrokes" allows questions to be pre-answered, thereby reducing the complexity and speeding up data entry
  • The macro recording capability also provides for the ability to automate recurring processes
  • But we may want to add fields! This need is covered in another standard SouthWare product, Extended Data

Want to have a data base? SQL, Report Writer?

You may want to produce summary reports or special reports that are not generally in other systems. The SouthWare Excellence Series™ provides for this by their ReportMate® product.
You may want to design SQL queries to look up details or otherwise look up information. These are frequently not necessary because of the SouthWare® capability to "drill down" into details. This ability is built all through the system and does not need to be operated as a separate program.
The SouthWare® ExecuMate II® Module provides "front-end"screens that are easy for the busy executives to learn and use to do the inquiries and "drills down" into details.

We may need to import old data or do maintenance of some of the records outside the system.

  • SouthWare provides for data import via an easy-to-use ImportMate™ Module. It provides a means of importing numbers from a system used previously. It is also useful in bringing in data from other applications. For example, a CAD system may produce a bill of materials (BOM). This can be easily imported into a sales order so that the SouthWare Purchasing Module can assist in ordering from the BOM.
  • The ReportMate® Module provides an easy way to get information out of the system so that it can be used by external programs. These may include a mail-merge file for automating a mailing list or it may also involve passing the information into a spreadsheet for computational work.
  • These two modules can be used in conjunction with each other and the outside software to enhance the preparation of pricing changes, changes in major vendors, etc.

SouthWare has covered the need to do much of what you might otherwise need source code to do. If however, you find an application that the above mentioned products do not accommodate, the source code is available, and there are developers standing by to do the work for you!

Please get me more information on SouthWare!

If you have problems or comments concerning our WWW service, please send e-mail to webmaster@swinfo.com. For information on TIMESAVERS products and services, please send e-mail to info@swinfo.com.

Or phone us Toll Free at 1-800-863-3620

Voice: (205) 384-1000 or FAX your request to (205) 384-7140

[ OVERVIEW | RFQ / Quote | About TIMESAVERS | Home ]

This page, site, and all contents, are Copyright © 1996-2004 by TIMESAVERS, Jasper, Alabama.  The following are trademarks of SouthWare Innovations, Inc.: SouthWare, SouthWare Excellence Series, ExcelReport ExecuMate, Extended Data, ImportMate, ReportMate, SalesMark, SwiftGen and SwiftMate.